Terms of Service

HOT Labs Ltd. (BVI)
HOT Wallet, HOT Bridge, HOT MPC, HOT Protocol
Last Updated: 01/11/2025

1. Introduction

This document constitutes the Terms of Service for HOT Labs Ltd., a company registered and operating under the laws of the British Virgin Islands (“HOT Labs”, “we”, “us”, “our”). These Terms govern your access to and use of HOT Wallet, HOT Bridge, HOT MPC, the HOT Protocol, and all related interfaces, applications, websites, mobile applications, and software components (“Services”). The Services include both non-custodial wallet functionalities and multi-party computation features made possible through a decentralized network of independent MPC validators running the open-source HOT Protocol.

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, together with any additional notices or policies incorporated herein, including the Privacy Policy embedded as Section 10 of this document.

If you do not agree to these Terms, or if you lack the legal capacity to accept them, you must discontinue the use of the Services immediately. Continued use constitutes full acceptance.

2. Agreement to Terms

By accessing or using HOT Wallet or any component of the Services, you affirm that:

You have read these Terms and fully understand their legal effect.
You consent to be bound by these Terms without limitation or qualification.
You represent that you have the legal capacity and authority to accept these Terms.
You understand that the Services are provided strictly on a non-custodial basis and that HOT Labs does not store, manage, control, or have access to private keys, seed phrases, key_shift, MPC key shares, or any digital assets.
You understand that the Services rely on decentralized technologies, third-party protocols, open-source code, and independent validator networks, none of which are controlled by HOT Labs.
If you access the Services on behalf of a legal entity, you confirm that you are authorized to bind that entity to these Terms and assume full responsibility on behalf of that entity.

If you disagree with any provision of these Terms or a future modification, you must stop using the Services. Continued use constitutes acceptance.

3. Definitions

For purposes of these Terms:

"HOT Labs" refers to HOT Labs Ltd., a British Virgin Islands entity acting as the provider of the non-custodial wallet software and interfaces described herein.
"HOT Wallet" refers to the non-custodial wallet interface, mobile application, browser interface, SDK, or related tools that allow Users to view digital assets, broadcast transactions, interact with third-party decentralized applications and protocols, operate HOT Bridge, and perform MPC-based actions.
"HOT Bridge" refers to the non-custodial, validator-driven bridging interface built on top of HOT Protocol, enabling Users to move digital assets across supported blockchains without HOT Labs taking custody of any assets.
"HOT MPC" refers to the multi-party computation wallet functionality that operates on top of the HOT Protocol, which relies on distributed cryptographic processes executed by independent validators within Trusted Execution Environments.
"HOT Protocol" refers to the open-source decentralized system enabling multi-party computation over distributed key material. It is operated by independent validators who are not employees, agents, contractors, or affiliates of HOT Labs.
"User" refers to any natural or legal person accessing or using the Services.
"Digital Assets" refers to cryptocurrencies, tokens, NFTs, or any digital representations of value or rights recorded on a blockchain.
"MPC Wallet" refers to a wallet created using HOT MPC, composed of a User-generated key component ("key_shift") and validator-generated MPC key shares. No single party has or can reconstruct the complete private key.
"key_shift" refers to the cryptographic component stored exclusively on the User's device used in the MPC signing process.
"MPC key shares" refers to partial cryptographic key material generated by validators inside secured hardware enclaves (TEEs). These are never combined and cannot form a private key in full.
"TEE" (Trusted Execution Environment) refers to a hardware-secured environment used by validators to generate and store MPC key shares without exposing sensitive material.
"Third-Party Protocols" refers to decentralized exchanges, DEX aggregators, cross-chain bridges, staking providers, NFT marketplaces, or any tools, platforms, or infrastructure not operated by HOT Labs.
"Open-source code" refers to publicly available source code licensed under GPL or similar terms.
"Services" refers collectively to HOT Wallet, HOT Bridge, HOT MPC, the HOT Protocol interfaces, websites, SDKs, APIs, and any related functionalities.

4. Eligibility

You must be at least eighteen years old and possess full legal capacity to enter into a binding contract. If you are using the Services on behalf of an organization or legal entity, you represent that such entity is duly organized and validly existing under applicable laws and that you have full authority to bind that entity to these Terms.

You are solely responsible for determining whether use of HOT Wallet, HOT Bridge, HOT MPC, or any related Services is lawful in your local jurisdiction. HOT Labs reserves the right to refuse, suspend, or terminate access to any User at our sole discretion and without prior notice.

5. Updates to the Terms and Services

HOT Labs may revise these Terms at any time. Changes to the Terms may be communicated by posting a revised version on our website or through the HOT Wallet interface or mobile application. You acknowledge that continued use of the Services following any such update constitutes acceptance of the new Terms.

HOT Labs may add, modify, or discontinue any element of the Services at any time, including HOT Wallet, HOT Bridge, HOT MPC, or integrations with external blockchains or protocols. Such modifications may occur without prior notice and without liability.

You acknowledge that the blockchain ecosystem evolves rapidly and that the Services may change in response to technological, regulatory, or operational developments without notice.

6. Description of the Services

HOT Labs provides software interfaces and non-custodial technologies that enable Users to interact with blockchain networks and decentralized systems. The Services include HOT Wallet, HOT Bridge, HOT MPC, and access to third-party decentralized applications and protocols. These Services facilitate the creation and management of digital asset wallets, viewing of balances, initiation and broadcasting of blockchain transactions, interaction with DApps and DEXs, and execution of multi-party computation operations through the HOT Protocol. None of these activities grant HOT Labs any authority, custody, or control over User digital assets.

HOT Wallet is designed to allow the User to independently generate wallet addresses and corresponding cryptographic key material, import existing wallets, and safely view balances and transaction history. The User acknowledges that HOT Labs does not have access to any private keys, seed phrases, key_shift, or other recovery credentials. The User acknowledges that HOT Wallet is a software tool only, and all wallet operations are performed entirely on the User's device or by decentralized networks outside the control of HOT Labs.

HOT Bridge enables Users to move digital assets between supported blockchains through mechanisms provided by HOT Protocol and executed by independent validators. HOT Labs performs know-your-customer checks with validators it collaborates with but cannot control the actions, decisions, or operations of such validators. The design of HOT Bridge relies entirely on decentralized logic, cryptographic principles, and validator behavior, and the User acknowledges that HOT Labs cannot be held responsible for any validator misbehavior, network disruptions, or failures occurring within HOT Protocol.

HOT MPC provides multi-party computation based on key-sharing techniques that rely on independent validators running HOT Protocol. In this system, the User initiates a signing process that requires both the User’s key_shift and separate MPC key shares held independently by validators inside Trusted Execution Environments. At no time does any party, including HOT Labs, possess a complete private key. MPC signing is executed through distributed logic, and the User understands that HOT Labs neither participates in nor can influence the cryptographic operations executed by validators.

The Services also allow the User to access third-party decentralized applications and decentralized exchanges. These components operate entirely outside the control of HOT Labs, and their availability, behavior, and security depend exclusively on the relevant third-party systems and blockchain networks.

7. Non-Custodial Architecture

The Services are strictly non-custodial. HOT Labs does not have access to, possession of, or control over any digital assets belonging to the User. HOT Labs does not store or manage private keys, seed phrases, passwords, key_shift material, MPC key shares, or any other credentials required for the use of digital assets. All sensitive information remains entirely under the User’s own control. The User is solely responsible for safeguarding all wallet-related credentials, including any form of access control, cryptographic material, passwords, seed phrases, PIN codes, or device-based authentication.

This non-custodial model means that HOT Labs cannot assist in recovering access to a wallet in the event that the User loses their private key, seed phrase, key_shift, biometric authentication, device access, or any other access mechanism. The User acknowledges that such loss may result in permanent and irreversible loss of access to their digital assets and that HOT Labs has no technical or legal ability to recover or recreate wallet access.

The User further acknowledges that HOT Labs has no ability to freeze, reverse, modify, cancel, intercept, redirect, or influence any blockchain transaction at any stage. All transactions are authorized exclusively by the User and executed on public blockchains without intervention from HOT Labs.

8. Operational Scope of HOT Wallet

HOT Wallet provides User-side cryptographic operations, blockchain interaction capabilities, and access to third-party decentralized systems. It allows the User to transmit transaction data to blockchain networks, view blockchain-based balances and metadata, initiate interactions with smart contracts, and connect to external decentralized applications.

HOT Wallet does not:

take custody of assets;
interfere in transaction execution;
store private keys;
maintain backups of seed phrases;
recover access to lost credentials;
validate or audit smart contract code;
endorse third-party protocols;
influence the outcome of any staking, bridging, or liquidity operations.

The User understands that all blockchain operations facilitated by HOT Wallet are executed on decentralized networks and are subject to the inherent risks of blockchain technology, including delayed confirmations, failed transactions, congestion, high gas fees, chain reorganizations, validator decisions, and protocol-level failures.

9. HOT Bridge Description

HOT Bridge is a non-custodial bridging interface powered by HOT Protocol. It enables Users to transfer supported digital assets between blockchains. Transfers are executed through independent validators who verify and complete operations according to HOT Protocol’s rules. HOT Labs does not custody assets at any stage and does not have the ability to guarantee the timely or successful execution of bridging operations. All bridging outcomes depend entirely on the HOT Protocol architecture and validator network.

The User acknowledges that HOT Labs performs identity checks on validators with whom it collaborates but that such checks do not imply endorsement, warranty, or liability for validator behavior. HOT Labs does not control validators, cannot compel them to update or run software, cannot influence their participation in the network, and cannot intervene in disputes or outcomes related to validators.

The User acknowledges that HOT Protocol is designed to remain resilient even in the event that up to sixty-six percent of validator nodes are compromised but that real-world outcomes may vary due to factors beyond the control of HOT Labs. The User is solely responsible for independently assessing all available information, including open-source code and community audits, before using HOT Bridge.

10. HOT MPC Description

HOT MPC is an advanced multi-party computation technology enabling Users to authorize transactions without ever assembling a complete private key. MPC signing processes require the User’s local key_shift component and independent MPC key shares stored inside validator TEEs. The private key does not exist in a complete form anywhere, including in any memory controlled by HOT Labs.

The User acknowledges that key_shift is stored exclusively on their device and that HOT Labs cannot access or recover it. The User further acknowledges that MPC key shares never leave validator-controlled secure hardware and cannot be reconstructed by any party, including HOT Labs. The User understands that no entity participating in HOT Protocol can generate a complete private key, including during normal operations or as a result of device compromise.

The User acknowledges that if the key_shift or User-side authentication mechanism is lost, HOT Labs cannot restore access to the MPC Wallet and cannot recreate or regenerate the key material. Loss of key_shift or device credentials results in permanent and irreversible loss of access.

HOT Labs does not control MPC signing. HOT Labs cannot initiate, reject, accelerate, or alter MPC signatures. All MPC operations depend entirely on independent validators. HOT Labs cannot guarantee validator uptime, responsiveness, or behavior.

11. Additional Service Components

The Services include additional features such as viewing digital asset values, interfacing with price data providers, generating transaction previews, accessing blockchain history, receiving optional notifications, and interacting with third-party staking or liquidity systems through external integrations. None of these features imply custody or control over User assets.

Any reference to price information is provided solely for convenience. HOT Labs cannot guarantee accuracy, completeness, or real-time correctness of price data. The User acknowledges that reliance on such information may result in financial loss for which HOT Labs assumes no responsibility.

12. Disclaimer on Service Limitations

The User acknowledges that HOT Labs cannot and does not guarantee uninterrupted, error-free, or completely secure operation of HOT Wallet, HOT Bridge, HOT MPC, or any component of the Services. The User further acknowledges that the Services rely on decentralized networks, validator operations, open-source software, and external infrastructure beyond the control of HOT Labs. Any disruptions, delays, failures, or inaccuracies arising from such systems fall outside the responsibility of HOT Labs.

13. Overview of the MPC System

The multi-party computation system integrated within HOT MPC and HOT Protocol is designed to provide a decentralized, non-custodial signing environment in which no single party, including HOT Labs, any validator, or any User, can reconstruct or possess a complete private key. The MPC system is based on the principle that a cryptographic signing operation is produced through the cooperation of multiple independent validators and a User-generated cryptographic component known as the key_shift. This design ensures that no party has unilateral signing authority and that no full private key ever exists in one place at any time.

The User acknowledges that HOT MPC is a layered cryptographic system whose security properties are derived from the decentralized nature of the validators, the integrity of hardware-based Trusted Execution Environments, and the separation of key material between individuals and independent infrastructure operators. The User further acknowledges that the design does not permit HOT Labs to access, reconstruct, or recover cryptographic material required for any transaction.

14. Independent Validators

Validators participating in the HOT Protocol are independent entities operating under their own governance, hardware management, operational policies, and legal jurisdictions. HOT Labs does not supervise or control validators and does not act as an intermediary between the User and validators.

Validators:

operate infrastructure that generates and stores MPC key shares inside Trusted Execution Environments without exposing key material;
participate in the MPC signing process through secure multiparty protocols;
determine their own uptime, maintenance schedule, technical configurations, and operational security policies;
may join or leave the network at any time, subject to rules of HOT Protocol, and independently decide whether to accept or reject signing requests.

Validators are not agents, employees, contractors, partners, representatives, subsidiaries, or affiliates of HOT Labs. HOT Labs has no authority to direct, compel, modify, or intervene in validator behavior, including but not limited to software upgrades, key generation, refusal of service, or participation in the MPC process. Any identity, compliance, or KYC checks conducted by HOT Labs with respect to some validators do not imply control or liability.

15. Distributed Key Generation

The MPC system generates cryptographic material in a distributed manner. During wallet creation:

the User generates a key component known as the key_shift exclusively on the User's device;
validators independently generate MPC key shares inside secured TEE hardware;
no complete private key is ever formed or stored at any moment;
the User and validators hold different pieces of the cryptographic material that must be combined through MPC signing protocols to authorize transactions without exposing or reconstructing a private key.

The User acknowledges that HOT Labs cannot influence, view, or modify any part of the key generation process and cannot store any key material under any circumstances.

16. key_shift: User-Side Cryptographic Component

The User-generated key_shift exists only on the User’s device and never leaves the device unless explicitly exported by the User. HOT Labs does not have access to or knowledge of key_shift at any time. The User bears full responsibility for maintaining access to their device, backups, and authentication credentials associated with key_shift.

If the key_shift becomes inaccessible, corrupted, lost, deleted, or compromised, HOT Labs cannot recover, regenerate, emulate, bypass, or reissue the key_shift. The loss of key_shift permanently disables the User's access to the corresponding MPC Wallet because of mathematical and architectural properties of distributed key generation.

17. MPC Key Shares Held by Validators

MPC key shares refer to partial private key components generated by validators within Trusted Execution Environments. These shares never leave their secure hardware, are never accessible in plaintext form, and are never revealed to HOT Labs, other validators, the User, or any third party. Each validator retains its own share independently.

The User acknowledges that:

HOT Labs cannot obtain MPC key shares;
validators cannot access each other's MPC key shares;
no party can combine MPC key shares into a complete key;
no party can request, require, or compel validators to share, export, or disclose MPC key shares;
TEE hardware protections ensure that MPC shares remain isolated and protected even from validator operators.

If a validator becomes unresponsive, corrupt, or unavailable, the User acknowledges that the resiliency of the MPC system depends on the participation threshold defined by HOT Protocol, and that HOT Labs is not responsible for validator availability.

18. Trusted Execution Environment Security

Trusted Execution Environments provide hardware-backed security guarantees ensuring that cryptographic operations and MPC key shares cannot be accessed, modified, exported, or interfered with even by validators themselves. Validator-side key material remains sealed in TEE memory, inaccessible to external applications, operating systems, or operators.

The User acknowledges that TEE is provided by hardware manufacturers and not by HOT Labs. HOT Labs does not control, inspect, validate, or modify TEE implementations. Any vulnerabilities, malfunctions, or defects in TEE hardware fall outside the responsibility of HOT Labs.

19. No Reconstruction of the Private Key

Because the key material required for signing is separated between User-held key_shift and validator-held MPC key shares generated inside TEEs, the entire system ensures that no full private key can be recreated or derived by any party.

The User acknowledges that:

no User possesses the complete private key;
no validator possesses the complete private key;
HOT Labs never possesses the complete private key;
the private key never exists in full in any memory, hardware, or software environment;
the MPC signing process performs cryptographic computations without assembling a private key at any point.

This fundamental property means that HOT Labs cannot recover lost access, cannot reconstruct wallet credentials, cannot override the signature process, and cannot circumvent MPC logic.

20. Loss of Credentials

The User acknowledges that HOT Labs does not store private keys, seed phrases, key_shift, or MPC key shares, and therefore cannot assist in recovering, regenerating, or modifying wallet access. If the User loses access to their device, authentication methods, or backups, the User permanently loses access to the associated MPC Wallet and digital assets.

The User understands that HOT Labs does not have the technical capability to reissue or reset credentials. Cryptographic material is not recoverable because of the decentralized and non-custodial design of HOT Protocol. The User further acknowledges that digital assets stored in the MPC Wallet may be permanently inaccessible in such circumstances.

21. No Control Over MPC Signing

HOT Labs does not participate in or influence the MPC signing process. The role of HOT Labs is limited to providing a software interface that facilitates communication between the User's device and HOT Protocol. HOT Labs does not execute blockchain transactions on behalf of the User, initiate signatures, or control the parameters of the signing process.

The User understands that:

HOT Labs cannot force validators to sign or not sign a transaction;
HOT Labs cannot alter, speed up, or delay the MPC signing process;
HOT Labs cannot interpret or override validator decisions;
HOT Labs does not maintain infrastructure that participates in MPC generation or signing;
HOT Labs does not hold backup materials for key reconstruction.

22. Validator Independence and Autonomy

Validators operate autonomously and are responsible solely for their own hardware, software, security, and decision-making processes. Validators may upgrade, modify, or maintain their infrastructure based solely on their own discretion. HOT Labs cannot compel validators to use specific versions of MPC node software, cannot enforce updates, and cannot mandate operational policies.

Validator behavior, including participation in signing, uptime, hardware integrity, and compliance with protocol requirements, is entirely outside the scope of control of HOT Labs.

23. Security Assumptions and User Responsibilities

The User acknowledges that the security of HOT MPC depends upon several assumptions, including but not limited to the integrity of the User’s device, the confidentiality of key_shift, the reliability of validator TEEs, and the continued honest operation of a threshold of validators. The User understands that security guarantees rely on the decentralized design and open-source implementation of HOT Protocol and that HOT Labs does not provide warranties regarding validator honesty, protocol correctness, or TEE reliability.

The User must maintain secure devices and authentication methods, avoid exposure to malware or keyloggers, and take reasonable precautions to protect their cryptographic materials.

24. Access to Third-Party Protocols

The Services allow the User to access external decentralized applications, decentralized exchanges, staking providers, liquidity protocols, bridges, marketplace systems, oracle feeds, indexers, blockchain explorers, and other third-party services that operate independently of HOT Labs. These third-party systems may be accessible through the interface provided by HOT Wallet, but their use remains entirely separate from any infrastructure operated by HOT Labs.

The User acknowledges that third-party services operate according to their own smart contracts, governance, rules, fees, and operational policies, none of which are controlled, supervised, or guaranteed by HOT Labs. The responsibility for reviewing the terms, risks, and conditions of such services lies exclusively with the User.

25. No Control Over Third-Party Protocols

The User understands that HOT Labs does not own, manage, operate, audit, review, or influence the behavior of third-party protocols made accessible through the interface. The Services merely provide a communication layer between the User and decentralized networks.

HOT Labs does not execute transactions on behalf of the User and does not guarantee the availability, functionality, uptime, accuracy, or safety of any third-party protocol. The User accepts that transaction failures, delays, reversions, slippage, malicious behavior, and other outcomes are inherent to blockchain technologies and third-party systems, and HOT Labs is not responsible for any losses arising from such events.

26. No Guarantee of Security of External Protocols

HOT Labs does not conduct additional audits or code reviews of third-party protocols beyond what is publicly available. The User acknowledges that the appearance of a protocol within HOT Wallet does not constitute a review, endorsement, validation, certification, or warranty of security.

The User agrees that it is their responsibility to evaluate the safety of any protocol they interact with. HOT Labs shall bear no liability for vulnerabilities, exploits, manipulations, rug pulls, loss of funds, or any other adverse outcomes arising from the use of third-party protocols.

27. External Fees and Costs

Some third-party protocols require gas fees, service fees, liquidity fees, bridge fees, routing fees, or other charges. These fees may vary and may be displayed in HOT Wallet as a convenience. The User acknowledges that displayed information may be incomplete, outdated, inaccurate, or provided by third-party indexers or off-chain data services.

HOT Labs does not guarantee the accuracy of any cost estimates and is not responsible for losses arising from fee miscalculations, underestimations, or third-party changes in pricing.

28. Third-Party Purchases of Digital Assets

If a User acquires digital assets through an external service provider integrated in or accessible through HOT Wallet, the User understands that HOT Labs is not responsible for exchange rates, fees, delays, disputes, or associated terms of the purchase. The User is bound by the policies of the external service provider.

HOT Labs cannot modify, reverse, or cancel purchase orders submitted to third parties and does not receive or control funds used for such purchases.

29. No Responsibility for Staking Outcomes

Users may interact with staking providers through HOT Wallet. Staking services involve sending digital assets to third-party smart contracts that operate outside HOT Labs’ control. The performance of staking, the availability of rewards, the calculation of yields, and the possibility of slashing or loss depend entirely on external protocols and networks.

HOT Labs assumes no responsibility for staking results, including the possibility of receiving reduced or zero rewards or losing assets through slashing or protocol-level failures.

30. Blockchain Confirmation and Network Dependency

Transactions initiated through HOT Wallet must be confirmed by decentralized blockchain networks. Confirmation times, success rates, mempool behavior, pending transactions, and network congestion are outside the control of HOT Labs.

The User acknowledges that blockchain networks may experience delays, outages, reorganizations, disruptions, upgrades, or failures. HOT Labs does not guarantee that any transaction will be processed, confirmed, or completed successfully.

31. No Custody at Any Stage of Third-Party Interactions

HOT Labs does not hold or manage digital assets during third-party protocol interactions. The User understands that bridging, staking, swapping, and liquidity operations occur directly between the User and decentralized networks or smart contracts.

HOT Labs does not act as an intermediary, escrow agent, custodian, trustee, or guarantor. The availability and operation of third-party systems depend entirely on external components.

32. Asset Display Functionality

HOT Wallet displays information about digital assets, balances, NFTs, transaction history, metadata, prices, token icons, attributes, descriptions, and other content retrieved from public blockchain data. All displayed information is fetched from decentralized and third-party registries, indexers, token lists, metadata repositories, oracle feeds, and blockchain explorers, none of which are controlled by HOT Labs.

The User understands that digital assets displayed in HOT Wallet come from public sources. HOT Labs does not independently verify the authenticity, accuracy, ownership, legality, value, or security of any digital asset, token, NFT, metadata, or related content.

33. No Verification of Tokens or NFTs

HOT Labs does not verify whether digital assets displayed in HOT Wallet are authentic, legitimate, safe, licensed, properly deployed, or free of malicious code. The User acknowledges that fake, fraudulent, spoofed, or malicious tokens and NFTs may appear within HOT Wallet due to the open nature of blockchain networks.

The User accepts full responsibility for determining whether a displayed asset is genuine, secure, properly issued, non-fraudulent, and compliant with applicable laws. HOT Labs assumes no liability for damages arising from interactions with any digital asset or metadata.

34. Price Information and Indexing

Price data displayed in HOT Wallet is obtained from external data providers and may be incomplete, inaccurate, delayed, or subject to errors. HOT Labs does not guarantee the accuracy, timeliness, or appropriateness of displayed price information.

The User acknowledges that relying on displayed prices may lead to financial losses and agrees that HOT Labs is not liable for such outcomes.

35. No Endorsement of External Assets or Protocols

The appearance of any protocol, token, NFT, metadata, asset icon, price chart, or interactive feature within HOT Wallet does not constitute an endorsement, recommendation, or validation by HOT Labs. The User understands that all listings and displays are informational only and carry no implication of review or approval.

36. Responsibility of the User to Evaluate Third-Party Systems

The User agrees that they alone are responsible for evaluating the safety, reliability, legality, governance, audits, risks, and performance of any external system they interact with. HOT Labs provides no representations or warranties regarding third-party services.

The User acknowledges that digital assets and decentralized systems carry inherent risks, including the risk of total loss. The User accepts these risks.

37. Transactions Cannot Be Reversed or Recalled

Because the Services operate on decentralized blockchains, transactions executed through third-party protocols or via HOT Wallet cannot be reversed, cancelled, or modified after they have been broadcast. The User understands that entering incorrect addresses, submitting wrong amounts, interacting with malicious protocols, or making operational mistakes may result in permanent and irreversible loss.

HOT Labs has no ability to reverse or recover transactions.

38. No Monitoring or Oversight of Third-Party Services

HOT Labs does not supervise, monitor, or conduct ongoing oversight of any third-party systems. No part of the Services is intended to provide due diligence, compliance review, audit analysis, legal validation, or security screening of external protocols or digital assets.

The User acknowledges that third-party content may be incomplete, inaccurate, deceptive, or malicious.

39. User's Assumption of All Third-Party Risks

The User accepts full and sole responsibility for all risks associated with interacting with third-party services. HOT Labs is not responsible for any financial loss, security incident, smart contract vulnerability, protocol exploit, validator failure, or other negative outcome arising from the use of external systems.

40. Wallet Registration and Local Security

The User must either create a new wallet or import an existing wallet in order to use HOT Wallet. When a new wallet is created, a private key and associated public address are generated entirely on the User's device. HOT Labs has no knowledge of, access to, or custody over any private key, seed phrase, password, biometric token, or key_shift used to operate the wallet. The User acknowledges that the security of the wallet depends entirely on the User’s own device and authentication setup.

The User must take all reasonable steps to secure their device, including maintaining updated operating systems, using strong passwords, enabling biometric authentication when available, avoiding untrusted software, and implementing anti-malware protections. Failure to secure the device may result in unauthorized access or permanent loss of digital assets.

41. Backups and Irrecoverability

If the User chooses to back up wallet information, such backup is stored exclusively on the User's device or on storage systems independently selected by the User. HOT Labs does not store or recover backups, private keys, seed phrases, passwords, or key_shift. If the User loses access to their device, the device becomes damaged, the password is forgotten, the key_shift is deleted, or any authentication credential is lost, HOT Labs cannot restore access.

The User acknowledges that losing control of private keys, seed phrases, key_shift, or device authentication results in permanent and irreversible loss of access to the associated digital assets. The User agrees that HOT Labs does not have the technical or legal ability to recreate, reissue, or bypass wallet access restrictions.

42. Unauthorized Access and User Negligence

The User is responsible for monitoring the security of their wallet and must immediately discontinue use if they suspect unauthorized activity. HOT Labs cannot verify the identity of individuals who access the User’s device or wallet and is not responsible for unauthorized access resulting from lost devices, compromised passwords, phishing, malware, or User negligence.

Any unauthorized transactions resulting from compromised User credentials are solely the User's responsibility. HOT Labs does not intervene in disputes arising from unauthorized access.

43. Blockchain Transactions and Irreversibility

The User understands that blockchain transactions are immutable and final once broadcast to the network. Transactions may not be cancelled, reversed, refunded, or amended. HOT Labs has no ability to stop, withdraw, undo, or alter blockchain transactions, including those initiated accidentally, mistakenly, under fraudulent conditions, or through unauthorized access.

The User acknowledges that blockchain networks may experience delays, congestion, reorganization, or technical failures and that HOT Labs is not responsible for such events. The User bears full responsibility for verifying all transaction details, including addresses, network selection, gas fees, and amounts prior to submitting a transaction.

44. Broadcast of Transaction Data

HOT Wallet may broadcast transaction data to supported blockchains. HOT Labs does not alter or interpret the data submitted by the User. The User understands that broadcasting an incorrectly formed transaction can lead to loss of funds, failure to execute, or unintended interaction with smart contracts.

HOT Labs assumes no responsibility for improperly formatted transactions, incorrect nonce values, insufficient gas, network congestion, or transaction failures caused by third-party systems.

45. Use of Node Providers and Infrastructure

Transactions may be transmitted through third-party node providers or infrastructure services. These providers operate independently and outside the control of HOT Labs. The User acknowledges that RPC endpoints, indexing systems, and infrastructure nodes may experience outages, latency, data inconsistency, or technical limitations.

HOT Labs does not guarantee the reliability, accuracy, or uptime of any remote node provider and is not responsible for failures, inaccuracies, or misbehavior in node infrastructure.

46. User Obligations When Submitting Information

The User is solely responsible for the accuracy and completeness of all information entered into HOT Wallet, including blockchain addresses, transaction amounts, network selections, memo fields, or other data fields. Any errors introduced by the User may result in permanent loss of assets.

The User agrees to verify all information prior to executing any blockchain action. HOT Labs does not validate or correct user-provided information.

47. Responsibility for Addressing Errors and Mistakes

If the User submits an incorrect address or interacts with a malicious or unintended smart contract, HOT Labs has no ability to intervene. HOT Labs does not maintain access to private keys and therefore cannot correct, reverse, or mitigate the effects of User mistakes.

The User acknowledges that sending digital assets to an incorrect address is irreversible. No guarantees exist for recovery.

48. User Responsibility for Third-Party Accounts

If the User connects third-party accounts, wallets, platforms, or services to HOT Wallet, the User assumes full responsibility for managing authentication credentials, API keys, session tokens, and permissions granted to external services.

HOT Labs does not monitor, revoke, or manage permissions granted by the User to third-party services. Any risks associated with such connections are borne solely by the User.

49. Responsibility for Device Integrity

The User must maintain full integrity of their devices, including mobile phones, hardware security modules, operating system updates, trusted application sources, and physical security. HOT Labs does not evaluate or guarantee the security of the User’s device.

If the User's device is compromised through malware, spyware, SIM swapping, social engineering, or unauthorized physical access, HOT Labs bears no responsibility for resulting losses.

50. No Responsibility for Lost Devices

If the User loses access to their device due to loss, theft, damage, malfunction, or replacement without backing up authentication materials, access to the wallet may be irrecoverably lost. HOT Labs cannot restore access, migrate funds, or reconstruct credentials.

The User acknowledges that the responsibility for device backup, storage, and retrieval lies exclusively with them.

51. No Guarantee of Compatibility

HOT Labs does not guarantee compatibility of HOT Wallet with all devices, operating systems, firmware versions, hardware configurations, or security environments. The User acknowledges that device incompatibility may prevent wallet creation, MPC signing, or transaction broadcasting.

The User assumes responsibility for maintaining compatible hardware and software environments.

52. Accuracy of Displayed Information

Information displayed in HOT Wallet, including balances, transactions, prices, metadata, fees, and status indicators, is derived from blockchain data, third-party indexers, public registries, oracle providers, or other external systems. HOT Labs does not guarantee the accuracy or completeness of displayed information.

The User acknowledges that discrepancies between displayed information and actual blockchain state may occur. HOT Labs is not responsible for financial losses resulting from reliance on displayed information.

53. Delays and Failures in Transaction Processing

The User understands that blockchain transaction confirmation depends entirely on decentralized networks and is outside the control of HOT Labs. Transactions may remain unconfirmed for extended periods or may fail entirely.

HOT Labs is not liable for delays or failures arising from validator behavior, network congestion, insufficient gas, nonce conflicts, or protocol-level issues.

54. No Warranty of Continuous Availability

The User acknowledges that HOT Wallet may be unavailable due to maintenance, upgrades, outages, or unexpected interruptions. HOT Labs provides no guarantee of uninterrupted availability.

The User's ability to access their private key, key_shift, or MPC Wallet depends solely on their device and authentication. This remains true even if the HOT Wallet interface is temporarily unavailable.

55. Acknowledgment of User Responsibility

By using the Services, the User acknowledges that all digital asset management activities are performed at their own risk and that they must at all times maintain secure access to their wallet credentials, evaluate transaction safety, verify blockchain interactions, and safeguard device integrity.

HOT Labs does not compensate Users for losses caused by operational errors, compromised devices, incorrect submissions, third-party risks, or blockchain limitations.

56. Fees Associated with the Services

HOT Labs may display fees related to certain actions performed within HOT Wallet or when interacting with HOT Bridge, HOT MPC, or other integrated features. These fees may include network gas fees required by blockchain validators, third-party service provider fees, or other charges determined by external systems. HOT Labs does not control or impose blockchain gas fees, nor does it receive or custody any portion of such fees.

If HOT Labs introduces its own service fees for optional software functionalities, such fees will be communicated through the interface or through an official notice. The User acknowledges that by continuing to use the Services after the introduction of such fees, they consent to their application.

57. Blockchain Gas Fees

Every blockchain transaction requires gas or transaction fees. The User is solely responsible for ensuring that their wallet contains sufficient funds to cover required fees. Transactions may fail if the User does not provide the required gas or if the selected fee is insufficient for network conditions.

HOT Labs disclaims all responsibility for failed transactions arising from insufficient gas, incorrect fee estimation, or fluctuating network conditions. Any gas estimates shown in HOT Wallet are provided for convenience only and may be inaccurate or outdated.

58. Third-Party Charges

Interactions with external service providers facilitated by HOT Wallet may incur additional fees, such as credit or debit card processing fees, exchange fees, liquidity fees, deposit or withdrawal fees, or bank fees. These fees are determined exclusively by third-party services and not by HOT Labs. The User is responsible for reviewing the terms and conditions of such providers.

HOT Labs does not intervene in, modify, or reverse third-party charges and has no visibility into fees charged by financial institutions or external gateways.

59. Taxes

The User bears full responsibility for determining any tax obligations associated with their digital asset transactions, including transfers, swaps, staking rewards, trading revenue, or any form of blockchain-based economic activity.

HOT Labs does not determine, calculate, collect, report, withhold, or remit taxes on behalf of the User. The User must comply with all applicable tax laws in their jurisdiction and understands that all blockchain activity facilitated by the Services is conducted at their own risk and responsibility.

60. Compliance with Laws and Regulations

The User agrees to comply with all applicable laws, regulations, administrative rules, licensing requirements, and restrictions that apply to their access and use of the Services, including those concerning anti-money laundering, counter-terrorism financing, sanctions, export controls, and consumer protection.

The User acknowledges that HOT Labs is not responsible for monitoring the User's compliance with local laws or for providing legal advice regarding the legality of blockchain activity in any jurisdiction.

61. Prohibited Uses of the Services

The User agrees not to use HOT Wallet, HOT Bridge, HOT MPC, or any component of the Services for unlawful or harmful purposes. The following are strictly prohibited:

using the Services to violate any applicable law;
conducting or facilitating fraud, ransomware, money laundering, terrorist financing, or other prohibited transactions;
attempting to breach, circumvent, or disrupt any security mechanism of HOT Wallet or any associated networks;
using the Services to create, deploy, or distribute malicious smart contracts or harmful code;
impersonating any individual or misrepresenting affiliation with any entity;
performing actions intended to overload or interfere with network infrastructure;
using automated scripts, bots, scrapers, or extraction tools without authorization;
accessing or attempting to access accounts or wallets that do not belong to the User;
conducting activities that may cause damage, liability, or legal risk to HOT Labs or third parties.

62. Misuse of Services

The User must not engage in activities intended to disrupt the Services, including reverse engineering, decompiling, modifying, tampering with, or altering any part of the HOT Wallet client software except where permitted by applicable law.

The User must not use the Services to access or intercept network communications, conduct surveillance on blockchain network providers, or interfere with validator networks.

63. No Use for Illegal Transactions

The User agrees that they will not use the Services to engage in, promote, or facilitate illegal transactions, including those involving sanctioned entities, stolen assets, or prohibited goods and services.

HOT Labs reserves the right, at its sole discretion, to restrict or terminate access to the Services if it suspects unlawful or abusive behavior, subject to the limitations of the non-custodial architecture. The User acknowledges that despite such restrictions, HOT Labs cannot freeze, withdraw, or modify any digital assets on behalf of the User or any third party.

64. Third-Party Purchases and Fiat On-Ramp Providers

If the User chooses to buy digital assets using fiat payment methods through third-party providers accessible via HOT Wallet, the User acknowledges that HOT Labs does not operate these services and cannot influence exchange rates, slippage, payment processing, approvals, delays, or denial of service.

HOT Labs does not receive, process, or store credit card information, personal identity documents, or payment credentials used by third-party fiat on-ramp providers.

Any disputes arising from fiat purchases must be addressed directly between the User and the relevant third-party provider.

65. No Responsibility for Third-Party Account Integrations

HOT Wallet may allow integration with external tools, accounts, or platforms. The User is solely responsible for reviewing permissions granted to such systems and is solely liable for any consequences arising from those permissions.

HOT Labs does not manage or revoke third-party access, nor does it monitor the security or behavior of any third-party application connected by the User.

66. Additional Restrictions Based on Network Rules

Blockchain networks may impose limits, costs, or operational requirements independent of HOT Labs. These may include minimum balances, staking requirements, transaction quotas, slashing penalties, token burning mechanisms, or governance rules.

The User is responsible for understanding and complying with all requirements imposed by networks they interact with. HOT Labs assumes no responsibility for losses arising from misunderstanding or violating network rules.

67. User's Duty to Maintain Accurate Information

At all times, the User agrees to provide accurate and complete information when interacting with the Services. The User must not use false, misleading, or fraudulent information and must promptly update any information that becomes inaccurate.

The User is solely responsible for the correctness of all input data used in the execution of blockchain transactions.

68. Responsibility for Decision-Making

HOT Labs does not provide investment advice, financial guidance, legal recommendations, or fiduciary services. The User acknowledges that all decisions concerning digital asset transactions, staking, bridging, trading, or interacting with decentralized systems are entirely their own.

The User understands that HOT Labs is not responsible for economic results, financial losses, or outcomes of decisions made through or influenced by the Services.

69. No Duty to Monitor User Activity

HOT Labs has no obligation to monitor User activity or to review the content of transactions, messages, or interactions conducted through HOT Wallet. The User is solely responsible for actions performed within the Services.

HOT Labs may monitor traffic patterns for the purpose of improving software performance or ensuring technical stability, but such monitoring does not imply responsibility for User behavior.

70. Intellectual Property Rights of HOT Labs

All intellectual property associated with HOT Wallet, HOT Bridge, HOT MPC, the HOT Labs website, interfaces, design elements, documentation, text, graphics, logos, trademarks, software components, and all other content created or provided by HOT Labs remain the exclusive property of HOT Labs or its licensors. Nothing in these Terms grants the User ownership rights in any software or intellectual property belonging to HOT Labs.

The User acknowledges that the Services and all related intellectual property are protected by copyright, trademark, trade secret, patent, and other proprietary rights under applicable laws. Unauthorized use of any HOT Labs intellectual property constitutes a breach of these Terms.

71. License Granted to the User

HOT Labs grants the User a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the HOT Wallet application, HOT Bridge interface, and HOT MPC client software solely for personal or internal business purposes. This license permits the User to install and utilize the software on a compatible device for managing digital assets.

The User may not copy, reproduce, modify, translate, create derivative works based on, distribute, sell, rent, lease, sublicense, publish, or otherwise exploit any part of the software except to the extent explicitly permitted by applicable laws or open-source licenses described in these Terms.

72. Restrictions on Software Use

The User agrees not to reverse-engineer, decompile, disassemble, alter, bypass, interfere with, or otherwise attempt to derive the source code of proprietary components of the Services. Attempting to circumvent security protections, signature verification mechanisms, data encryption systems, or access restrictions is strictly prohibited.

The User shall not use the Services to develop competing products, services, or tools that replicate or attempt to reproduce HOT Labs' proprietary technologies. The User shall not remove or obscure copyright notices, trademark statements, or proprietary labels present within the Services.

73. Open-Source Components and GPL License

Certain parts of HOT Wallet, HOT Bridge, HOT MPC, or related SDKs may be open-source and distributed under the GNU General Public License (GPL) or other open-source licenses. HOT Labs makes such portions available to the User under the terms of those licenses.

Under the GPL, any modified versions of GPL-licensed components must be distributed under the same license terms. The User acknowledges that they are responsible for reviewing and complying with the full text of the applicable open-source licenses. Nothing in these Terms restricts rights granted under the GPL or requires the User to waive rights provided by open-source licenses.

HOT Labs is not responsible for the operation or security of modified versions of the open-source code created by the User or third parties.

74. Documentation and Educational Materials

Documentation, tutorials, examples, and explanatory materials provided by HOT Labs, whether online or within the user interface, remain the property of HOT Labs. These materials may be used only to support the User’s lawful and authorized use of the Services.

The User may not republish, redistribute, or sell documentation or educational content provided by HOT Labs without prior written permission.

75. HOT Labs Trademarks

Names, logos, product names, service names, and brand assets belonging to HOT Labs are trademarks or registered trademarks of HOT Labs. The User may not use, display, or register marks that are identical or confusingly similar to HOT Labs trademarks without explicit written approval.

Unauthorized use of HOT Labs branding in advertising, marketing, application stores, or promotional materials is strictly prohibited.

76. Ownership of Content Provided by the User

If the User submits content to HOT Labs, including feedback, suggestions, error reports, improvement proposals, product ideas, or any other form of input, the User grants HOT Labs a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, display, distribute, and otherwise make use of such content for any lawful purpose.

HOT Labs has no obligation to compensate the User or attribute authorship for submitted feedback or content. The User acknowledges that HOT Labs may use or develop technologies similar or identical to ideas independently proposed by the User.

77. NFT Content Ownership and Rights

When the User stores NFTs in HOT Wallet, the User represents that they own or possess all necessary rights to the NFT content and associated intellectual property. HOT Labs does not verify NFT ownership, licensing rights, or legality of NFT-associated content.

The User grants HOT Labs a limited, non-exclusive license to host, display, transmit, and reproduce NFT metadata and content solely as necessary to operate the Services. HOT Labs does not claim ownership of any NFT content.

78. No Monitoring of NFT Legality or Compliance

HOT Labs does not monitor or evaluate NFT content for infringement, copyright violations, or legality. Digital assets may include copyrighted, proprietary, misleading, fraudulent, or malicious content. The User is solely responsible for ensuring that their ownership, display, use, or transfer of NFTs complies with all applicable laws, licensing restrictions, and intellectual property agreements.

HOT Labs disclaims all responsibility for disputes or claims arising from NFT content, including intellectual property disputes, licensing conflicts, authenticity controversies, or fraudulent NFTs.

79. User Responsibilities for NFT Interactions

The User is solely responsible for verifying that interactions with NFTs, including transfers, listings, staking, burning, or modifications, comply with applicable smart contract rules and legal requirements. Blockchain transactions involving NFTs cannot be reversed or undone.

HOT Labs does not intervene in NFT disputes, verify authenticity, or mediate between Users and creators. The User assumes all risks associated with NFT interactions, including metadata loss, broken links, deplatformed hosts, or deprecated token standards.

80. No Transfer of Ownership Under These Terms

Nothing in these Terms transfers ownership of HOT Labs intellectual property or confers any rights that are not expressly granted. The User obtains no rights, titles, or interests in proprietary or open-source components of the Services beyond the rights described herein.

Any attempt by the User to assert ownership, patent claims, trademark rights, or proprietary rights over HOT Labs' intellectual property constitutes a material breach of these Terms.

81. General Limitation of Liability

To the fullest extent permitted under the laws of the British Virgin Islands, HOT Labs, its affiliates, founders, employees, contractors, suppliers, licensors, and associated service providers shall not be liable for any form of damage, loss, liability, claim, cost, or expense arising from or related to the User’s use of the Services.

This limitation applies regardless of the nature of the claim, including but not limited to claims based on contract, tort, negligence, strict liability, equity, statutory law, or any other legal theory.

The User agrees that HOT Labs shall not be liable for loss of digital assets, corruption of data, inability to access wallets, loss of private keys, loss of key_shift, loss of MPC access, stolen devices, compromised accounts, protocol-level vulnerabilities, smart contract failures, validator actions, or any damages arising from third-party protocols.

82. No Liability for Non-Custodial Design

The User acknowledges that the Services are strictly non-custodial. HOT Labs does not possess, store, or control private keys, seed phrases, passwords, key_shift, or MPC key shares, and therefore cannot restore or recover access to wallets or digital assets. Any inability to access digital assets caused by the User’s loss of credentials is the sole responsibility of the User.

HOT Labs shall not be liable for losses arising from the User's inability to access or recover private keys, seed phrases, MPC shares, or key_shift, as such recovery is cryptographically impossible.

83. No Liability for Validators or MPC Operations

HOT Labs does not operate validator nodes and has no control over their actions. Validators may choose to upgrade software, decline signing requests, become unresponsive, or experience outages. MPC operations depend entirely on validator participation.

HOT Labs bears no responsibility for any failure, delay, misbehavior, refusal to sign, TEE malfunction, or any other validator-related incident. The User shall not hold HOT Labs liable for losses caused by validator performance or non-performance.

HOT Labs is not responsible for cryptographic failures, threshold failures, consensus issues, or signing disruptions within HOT Protocol.

84. No Liability for Third-Party Protocols

The User interacts with decentralized exchanges, bridges, staking services, NFT marketplaces, and other third-party applications entirely at their own risk. HOT Labs does not audit, verify, monitor, or control third-party smart contracts, codebases, or infrastructures.

HOT Labs shall not be liable for losses resulting from smart contract exploits, bugs, oracle failures, liquidity issues, slippage, MEV, rug pulls, malicious developers, or vulnerabilities within external protocols.

The User acknowledges that HOT Wallet is merely an interface, and HOT Labs does not custody or manage assets during third-party interactions.

85. No Liability for Displayed Information

Any information displayed within HOT Wallet, including prices, balances, metadata, asset listings, fees, chain status, validator information, or NFT content, is provided solely for convenience. HOT Labs does not guarantee accuracy, completeness, or real-time correctness.

HOT Labs shall not be liable for losses resulting from reliance on incorrect, outdated, incomplete, or misleading data displayed within the interface.

86. Disclaimer of Warranties

The Services are provided “as is” and “as available,” without any representations or warranties of any kind, whether express or implied. HOT Labs disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, security, reliability, accuracy, data integrity, latency, uninterrupted availability, and non-infringement.

HOT Labs does not warrant that the Services will be error-free, secure, free from malware, free from exploits, or compatible with all devices or networks.

HOT Labs does not warrant that MPC operations will function without delays or that validator networks will maintain availability or correctness.

HOT Labs does not warrant that HOT Bridge will successfully complete transfers, that staking rewards will be distributed correctly, or that interactions with external smart contracts will behave as expected.

87. Assumption of Risk

The User acknowledges and accepts all inherent risks associated with blockchain technologies, including:

the possibility of losing access to digital assets permanently;
the risk of irreversible transactions;
the risk of volatility in digital asset markets;
the risk of interacting with malicious or faulty smart contracts;
the risk of hardware failures or software bugs;
the risk of validator misbehavior or downtime;
the risk of compromised devices, malware, phishing, and cyberattacks;
the risk of network outages, consensus failures, or chain reorganizations.

The User assumes full responsibility for all decisions related to their digital assets and interactions with the Services.

88. No Fiduciary Duties

Nothing in these Terms creates any fiduciary, custodial, trustee, or advisory relationship between HOT Labs and the User. HOT Labs does not act as an agent, advisor, broker, custodian, or intermediary. The User acknowledges that HOT Labs does not hold digital assets on behalf of any User.

89. Maximum Liability Cap

If, despite all provisions in these Terms, HOT Labs is found liable for any claim, the total cumulative liability of HOT Labs across all claims, actions, and proceedings shall not exceed one hundred United States dollars (USD 100).

This liability cap applies even if HOT Labs has been advised of the possibility of such damages.

90. No Liability for Force Majeure

HOT Labs shall not be liable for any failure or delay in performing its obligations where such failure results from circumstances beyond its reasonable control, including natural disasters, war, civil unrest, government actions, pandemics, supply chain failures, Internet outages, hardware shortages, or systemic failures of blockchain networks.

91. Indemnification by the User

To the fullest extent permitted by law, the User agrees to indemnify, defend, and hold harmless HOT Labs, its officers, directors, employees, contractors, contributors, and affiliates from any claims, losses, liabilities, damages, expenses, and legal fees arising from:

the User's use or misuse of the Services;
the User's violation of these Terms;
the User's violation of rights of third parties;
the User's interactions with third-party protocols;
any claim arising from content uploaded or submitted by the User;
any breach of applicable law by the User;
any disputes arising from NFT content or digital asset activity.

The User agrees that HOT Labs has the right, but not the obligation, to assume exclusive defense and control of any matter subject to indemnification.

92. Release of Claims

The User expressly releases HOT Labs from any and all claims, actions, or liabilities arising from the User’s use of blockchain networks, external protocols, validator networks, MPC operations, or third-party systems.

The User agrees not to pursue or participate in any class action, group litigation, or collective proceeding against HOT Labs.

93. Governing Law

These Terms, and any dispute, controversy, or claim arising out of or relating to the use of the Services, shall be governed by and construed in accordance with the laws of the British Virgin Islands, without regard to conflict-of-law principles. The User agrees that the laws of the British Virgin Islands shall exclusively apply regardless of the User's country of residence, location of use, or place from which the Services are accessed.

94. Jurisdiction and Venue

Subject to the mandatory arbitration provisions in these Terms, any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively before the courts of the British Virgin Islands. The User irrevocably submits to the exclusive jurisdiction of such courts and waives any objection to venue or forum based on inconvenience or otherwise.

95. Mandatory Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms, the Services, or the relationship between HOT Labs and the User shall be resolved exclusively through binding arbitration administered in the British Virgin Islands.

The arbitration shall be conducted by a single arbitrator appointed in accordance with the rules of the BVI International Arbitration Centre (BVI IAC). The arbitration proceedings shall be conducted in English. The decision and award of the arbitrator shall be final and binding on the parties and may be entered and enforced in any court of competent jurisdiction.

The User agrees that arbitration shall be the sole and exclusive mechanism for resolving disputes and that HOT Labs and the User hereby waive any right to a jury trial.

96. Waiver of Class Actions and Collective Proceedings

The User agrees that any arbitration or legal claim must be brought on an individual basis and not as part of a class action, class arbitration, representative action, mass claim, or collective proceeding. The User expressly waives any right to participate in any such action or proceeding against HOT Labs.

The arbitrator shall have no authority to consolidate claims or adjudicate proceedings involving more than one User.

97. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be severed or limited to the minimum extent necessary to make it enforceable. The remaining provisions of these Terms shall remain in full force and effect.

98. No Waiver

Failure by HOT Labs to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights under these Terms. Any waiver must be in writing and signed by an authorized representative of HOT Labs.

99. Termination of Access to the Services

HOT Labs reserves the right to suspend, restrict, or terminate the User’s access to the Services at any time and for any reason, including violations of these Terms or suspected unlawful activity. The User acknowledges that HOT Labs cannot access or modify the User’s digital assets and that termination only affects the User’s ability to use the software interfaces provided by HOT Labs.

Termination does not relieve the User of obligations that are intended to survive, including those relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and arbitration.

If access to the Services is terminated, the User remains responsible for ensuring continued access to their private keys, seed phrases, key_shift, and any other required credentials. HOT Labs cannot assist in restoring access to digital assets following termination.

100. Discontinuance of Services

HOT Labs may modify, discontinue, or suspend any part of the Services at any time without prior notice. This may include removing features, altering functionality, discontinuing support for certain networks, or shutting down parts of the software or infrastructure. The User acknowledges that discontinuation of Services will not affect the User’s ability to access their digital assets using alternative wallet software, provided the User maintains access to their private keys or key_shift.

HOT Labs bears no responsibility for losses arising from the discontinuation of any feature or service, including HOT Bridge, HOT MPC, or integrations with external protocols.

101. Assignment

HOT Labs may assign, transfer, or delegate any of its rights or obligations under these Terms without the consent of the User. The User may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of HOT Labs. Any unauthorized assignment by the User shall be null and void.

These Terms bind and benefit the parties, their successors, and permitted assigns.

102. Notices

HOT Labs may provide notices or updates through the Services, via email, through the HOT Labs website, or through any communication method reasonably selected by HOT Labs. Notices shall be deemed effective when delivered or posted.

The User is responsible for maintaining current and accurate contact information if required for receiving notices.

103. Entire Agreement

These Terms, together with any policies incorporated by reference, including the Privacy Policy contained within Part 10, constitute the entire agreement between HOT Labs and the User concerning the use of the Services. These Terms supersede all prior or contemporaneous oral or written communications, agreements, representations, or understandings.

No amendment or modification of these Terms shall be valid unless made in writing and signed by HOT Labs.

104. Survival

All provisions of these Terms that, by their nature, should survive termination or expiration of the agreement shall continue in effect. This includes provisions relating to intellectual property, disclaimers, limitation of liability, arbitration, governing law, indemnification, and restrictions on use of the Services.

105. Introduction to the Privacy Policy

This Privacy Policy forms an integral and legally binding component of the Terms of Service governing the use of HOT Wallet, HOT Bridge, HOT MPC, HOT Protocol interfaces, and any related Services provided by HOT Labs Ltd., a company incorporated under the laws of the British Virgin Islands. By using the Services, the User acknowledges that they have read, understood, and agreed to this Privacy Policy as if fully set forth in the main body of the Terms.

This Privacy Policy explains what information HOT Labs collects, how such information may be used or disclosed, and the rights and responsibilities of the User. Because HOT Labs provides non-custodial wallet software, HOT Labs does not collect or store private keys, seed phrases, passwords, key_shift, MPC key shares, or any digital asset credentials.

106. Scope of the Privacy Policy

This Privacy Policy applies to all Services provided by HOT Labs, including the website at https://hot-labs.org/, mobile applications, software tools, APIs, embedded HOT Bridge components, HOT MPC clients, and any interactions facilitated through the HOT Protocol. It also applies to any content, information, or data displayed or transmitted through the Services.

The Privacy Policy does not apply to third-party applications, decentralized protocols, blockchain networks, or external websites that the User may access through HOT Wallet. Those systems operate independently and are governed by their own privacy policies and data-handling terms.

107. Nature of the Services and Data Minimization

HOT Labs operates a strict data minimization principle. The Services are designed so that HOT Labs does not store or access sensitive wallet information, including private keys, seed phrases, key_shift, MPC key shares, or transaction signing credentials.

The Services are non-custodial by design. All wallet credentials remain exclusively under the User's control. HOT Labs does not collect, transmit, or process cryptographic materials required for accessing digital assets. HOT Labs cannot restore lost credentials.

108. Information HOT Labs Does Not Collect

HOT Labs does not collect, store, log, access, or process any of the following:

private keys;
seed phrases;
mnemonic phrases;
passwords or PINs;
biometric identifiers used on the User's device;
key_shift or other MPC User-side cryptographic components;
MPC key shares held by validators;
full wallet backup files;

This is a fundamental principle of the Services, and no exceptions are made.

109. Information HOT Labs May Collect

HOT Labs may collect certain non-sensitive information necessary for maintaining technical operation, improving product performance, and ensuring user experience quality. This information may include:

general device information such as device model, operating system version, language preferences, and software version;
log information related to application performance, crash diagnostics, and error reporting;
anonymous usage analytics related to feature adoption, user interface interactions, and application flows;
IP address, region-level geolocation, or network data used for optimizing connectivity or detecting abusive patterns such as bot activity or denial-of-service attempts;
information transmitted voluntarily by the User through customer communication channels or feedback mechanisms.

HOT Labs does not link collected analytics to specific wallets or blockchain addresses. HOT Labs does not profile Users based on digital asset activity.

110. Information Automatically Stored on the User's Device

HOT Wallet may store limited information locally on the User’s device to enable functionality. This may include user preferences, interface settings, non-sensitive configuration information, cached price feeds, cached metadata, or non-private wallet descriptors. None of this information includes private keys, key_shift, or any cryptographic secret.

Local device data is under the User's control and is not transmitted to HOT Labs unless explicitly authorized.

111. Communications with the User

HOT Labs may collect the User’s email address or other contact details when voluntarily provided through feedback forms, support requests, or community interaction. This information is used solely for responding to inquiries or providing important service-related notifications.

HOT Labs does not sell, rent, or share personal contact information with advertisers or unrelated third parties.

112. Data from Third-Party Providers

HOT Labs may integrate with third-party analytics, crash reporting, or error logging tools. These providers may collect anonymized performance information as part of their standard operations. HOT Labs ensures that integrated providers adhere to industry-standard privacy requirements and do not access cryptographic or personally sensitive information.

The User acknowledges that interactions with decentralized applications, bridges, staking platforms, or blockchain networks are governed by the privacy policies of those systems, not by this Privacy Policy.

113. How Information Is Used

HOT Labs may use collected information to maintain and improve the Services, including:

performing diagnostics, detecting bugs, and ensuring stability;
analyzing software performance and adoption trends;
improving user interface functionality;
preventing fraud, abuse, or harmful automated activity;
ensuring compliance with applicable laws and regulations;
responding to User inquiries or support requests.

HOT Labs does not use collected information for advertising, behavioral tracking, or creating behavioral profiles.

114. How Information Is Shared

HOT Labs does not sell, rent, or otherwise disclose personal information for commercial purposes.

HOT Labs may share limited operational information only in the following circumstances:

with service providers who assist with analytics or diagnostics;
to comply with legal obligations under BVI law, such as responding to lawful subpoenas or court orders;
to protect the rights, safety, or property of HOT Labs, Users, or third parties;
to prevent or investigate fraud or security threats.

HOT Labs does not share private keys, signing credentials, or any related information because HOT Labs never possesses such information.

115. No Access to Digital Assets or Wallet Contents

HOT Labs does not access the contents of the User’s wallet, view digital asset balances, or monitor blockchain interactions tied to a specific User. Any wallet information displayed within the interface is retrieved directly from public blockchain networks and rendered locally.

HOT Labs has no ability to access or extract asset ownership data, NFT metadata, or transaction history.

116. Data Retention

HOT Labs retains only the minimal information necessary for operational or legal purposes. Retention periods differ depending on the type of data collected, but HOT Labs strives to limit retention to what is required for performance monitoring, compliance obligations, or security.

If the User provides contact information voluntarily, HOT Labs may retain such information for communication or safety purposes. HOT Labs does not retain blockchain data or wallet-related information.

117. User Rights Regarding Personal Information

Depending on jurisdiction, the User may have certain rights related to access, correction, deletion, data portability, or restriction of personal data. HOT Labs will make reasonable efforts to honor such rights in accordance with applicable privacy legislation, to the extent that such obligations do not conflict with the fundamental non-custodial design of the Services.

Because HOT Labs does not store sensitive wallet data, there is no mechanism for retrieving or deleting private keys, seed phrases, key_shift, or MPC key shares.

118. Protection of User Information

HOT Labs employs industry-standard security measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, the User acknowledges that no method of electronic storage or transmission is entirely secure.

The User bears sole responsibility for protecting their wallet credentials and device security.

119. International Data Transfers

HOT Labs operates globally and may process information in multiple jurisdictions. By using the Services, the User consents to the transfer of information to the British Virgin Islands or other jurisdictions where HOT Labs or its service providers operate. All such transfers comply with applicable laws and protections.

120. Children's Privacy

The Services are intended for Users aged eighteen or older. HOT Labs does not knowingly collect personal information from individuals under the age of eighteen. If such information is inadvertently collected, HOT Labs will take steps to delete it.

121. Changes to This Privacy Policy

HOT Labs may update this Privacy Policy from time to time. Material changes shall be communicated through the Services or through public posting. Continued use of the Services following changes constitutes acceptance of the updated Privacy Policy.

122. Relationship to the Terms of Service

This Privacy Policy forms part of the Terms of Service. In the event of conflict between this Privacy Policy and other sections of the Terms, the Terms shall prevail except where prohibited by law.

123. Additional Provisions

The headings contained in these Terms are for reference purposes only and shall have no effect on the interpretation or construction of these Terms. References to singular terms include the plural, and references to the plural include the singular, unless the context clearly indicates otherwise. Any reference to "including" shall mean "including without limitation," unless expressly stated otherwise.

Nothing in these Terms shall be construed as creating a partnership, joint venture, employment relationship, agency relationship, fiduciary duty, or other form of legal association between the User and HOT Labs. The User agrees that HOT Labs is not acting as a broker, advisor, custodian, trustee, intermediary, or agent in connection with any digital asset activities.

If any governmental authority notifies HOT Labs of illegal or prohibited activities associated with a specific User, HOT Labs reserves the right, without obligation, to restrict the User's ability to access software interfaces or to provide notice to relevant authorities to the extent required by applicable law. However, due to the non-custodial design, HOT Labs cannot take possession of digital assets or freeze User funds.

124. Language of the Agreement

These Terms are written in English. If these Terms are translated into any other language, the English version shall prevail to the fullest extent permitted by law. Any ambiguity or dispute concerning translation shall be resolved in favor of the English version.

125. Contact Information

If the User has questions, concerns, or complaints regarding the Services, these Terms, or the Privacy Policy, they may contact HOT Labs at the following address:

HOT Labs Ltd.
[Insert Registered BVI Address]
Email: [email protected]
Website: https://hot-labs.org/

HOT Labs will make commercially reasonable efforts to respond to legitimate inquiries but does not guarantee availability of support or turnaround time for responses.

126. Notices to Users

HOT Labs may deliver notices, updates, or service-related messages through email, application notifications, website publications, or any other method reasonably selected by HOT Labs. Notices provided through these channels are deemed effective when delivered or posted.

The User is responsible for reviewing all notices and maintaining the ability to receive communications through provided channels.

127. Acknowledgment by the User

By accessing or using the Services, the User acknowledges and agrees that:

they have read and understood all provisions of these Terms, including the embedded Privacy Policy;
they voluntarily accept the risks associated with blockchain technologies, MPC systems, and decentralized protocols;
they recognize that HOT Labs does not possess, store, or control their private keys, seed phrases, key_shift, or MPC key shares;
they accept that wallet access cannot be restored by HOT Labs under any circumstances;
they assume full responsibility for securing their credentials and devices;
they release HOT Labs from liability to the fullest extent permitted by law.

The User further acknowledges that no representation, statement, or marketing material shall modify the strict non-custodial nature of the Services.

128. Effective Date

These Terms of Service, including the embedded Privacy Policy, become effective on the date listed at the beginning of the document and apply to all use of the Services from that date forward. Continued use of the Services after updates to these Terms constitutes acceptance of the revised version.

129. Execution and Acceptance

No physical signature is required for these Terms to become binding. By accessing, downloading, or using HOT Wallet, HOT Bridge, HOT MPC, or any associated Services, the User is deemed to have executed and accepted these Terms in full.

The User's acceptance is legally equivalent to signing a written agreement and creates a binding and enforceable contract between HOT Labs Ltd. and the User under the laws of the British Virgin Islands.

130. Contact Information

If the User has questions, concerns, or complaints regarding the Services, these Terms, or the Privacy Policy, they may contact HOT Labs at the following address:

HOT Labs Ltd.
Email: [email protected]
Website: https://hot-labs.org/